Terms of service

Last updated 14 October 2026

These terms are an agreement between you and Primeloop (“we”, “us”) for using Primeloop Studio (“Studio”) at studio.primeloop.app. By creating an account you accept them. If you use Studio for a business, you confirm you can accept them for that business.

What Studio does

Studio helps you plan, write, schedule and measure marketing. It uses artificial intelligence (AI) to analyse your website, research your market, draft strategies, posts, pictures and ad copy, and answer questions about your results. With your permission it can post to accounts you connect, such as a Facebook Page or Instagram business account, and read their results.

You stay responsible for what you publish

AI can be wrong. Studio asks a person to approve every post and every ad before it goes out, and you are responsible for checking content before you approve it, for the claims it makes, and for having the rights to the material you upload. You must follow the rules of each platform you post or advertise on, and our acceptable use policy.

Your account

Keep your password safe and tell us straight away if you think someone else has used your account. You are responsible for what people you invite to your workspaces do there. You must be at least 18 years old to create an account.

Plans, credits and payment

Paid plans are billed monthly in advance through Paystack, which processes your card or bank details; we never see them. Prices are in naira and include VAT. Each plan includes a monthly allowance of AI credits; unused monthly credits don't carry over, and credits you buy separately don't expire. You can cancel at any time; see our refund and cancellation policy. We may change prices with at least 30 days' notice; existing subscriptions keep their price until then.

Connected accounts and other services

When you connect an account (for example on Meta), you allow Studio to act on it only as you instruct, and you can disconnect it at any time. Those services have their own terms, and we are not responsible for their decisions, such as removing a post or restricting an ad account.

Your content

You own the content you add and the content Studio creates for you. You give us permission to store and process it only to run Studio for you. We own Studio itself, its software and design.

Availability and changes

We work to keep Studio available and your data safe, but we can't promise it will never be interrupted. We may improve or change features; if we remove something important from a paid plan, we'll tell you in advance.

Ending the agreement

You can close your account at any time. We may suspend or close an account that breaks these terms or the law, after warning you where we reasonably can. You can export or ask us to delete your data; see deleting your data.

Limits on our liability

Studio is provided as it is. As far as the law allows, we are not liable for indirect losses such as lost profits, and our total liability to you is limited to what you paid us in the three months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.

Law

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction.

Contact

Questions about these terms: the contact email shown on this page once it is published.